Privacy policy

At Nova Collections, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and share your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect information you provide directly to us, including:

  • Your name, email, phone number, billing and shipping address

  • Payment details and order information

  • Account information (if you create one)

  • Messages or inquiries you send us

We also automatically collect technical data (like IP address, browser type, and browsing behavior) through cookies and similar tools to improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases, returns, and support requests

  • Improve our products, services, and website experience

  • Send promotional offers and updates (you can opt out anytime)

  • Detect and prevent fraud or security issues

3. Cookies

Our website uses cookies to enhance functionality, personalize content, and analyze website traffic. You can disable cookies in your browser settings, but some site features may not work properly without them.

4. Sharing Your Information

We share limited information with trusted partners who help us run our business, including:

  • Shopify, which powers our store

  • Payment processors for secure transactions

  • Shipping and fulfillment partners

  • Marketing and analytics providers

We never sell your personal information.

5. Data Security and Retention

We take appropriate steps to protect your data from unauthorized access or misuse. Your information is stored only as long as necessary to provide our services or meet legal obligations.

6. Your Rights

Depending on where you live, you may have rights to:

  • Access or request a copy of your data

  • Correct or delete your personal information

  • Opt out of marketing communications

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

7. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated 05/11/2025.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Info@novacollections.com